Q&A
Grace Biotech

1.I want to develop a customized formula, when can I launch the product?+

About 13 months can go to market.

2.Is there a possibility of developing powder or other dosage forms?+

Currently, our collaboration with Factory is exclusively focused on liquid formulations. If you are interested in other dosage forms, we will assess your requirements and engage in further discussions with you.

Please feel free to email us with any inquiries at: gracebiotech@gracebiotech.com

3.What are the available sizes for the containers to choose from?+

The available can sizes to choose from are 185ml, 200ml, 237ml, 250ml, and 340ml.

4.How is the expiration date calculated?+

The shelf life of a product varies depending on the type of formula, typically ranging from approximately 12 months to 15 months.

5.I would like to order a standard formula. When can I expect to receive the product?+

After confirming the nutrition labeling and flavor with the customer, it will take approximately 6 months to receive the products.

6.How long should the product be consumed after opening?+

After opening, the vacuum seal of the iron canister has been compromised. To prevent the contents from deteriorating due to prolonged exposure to air, please consume them as soon as possible.

7.How to handle product issues?+

Please contact us gracebiotech@gracebiotech.com,

and we will process it as soon as possible.

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Serving thousands of international clients and earning their trust over the years.
We are dedicated to providing you with top-quality services and products.
We are committed to ongoing efforts and improvements to ensure your satisfaction and trust. We appreciate your support and look forward to establishing a long-term partnership with you.
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